DESIGNLLAVE

FAQ

• 01Who do you work with?Companies that already have a business. The work is real. The site makes it look smaller than it is.Owners, founders, and GMs who are comparing studios — not a $500 template.
• 02Do you use templates?No.Every project is designed around the company, its audience, its positioning and the experience it needs to create.We do not start with a template and change the colors.
• 03Do you write the copy?Yes.When the project requires it, we work through the company's positioning, messaging, project information and capabilities to create content that is clear, credible and specific to the business.The goal is not to make you sound like everyone else.
• 04Can you present our projects and case studies?Absolutely.Projects are some of the strongest evidence of capability.We can structure project experiences around the information that matters to your audience, from scope and sector to location, challenges, expertise and results.
• 05Can you work with our existing brand?Yes.A new website does not always require a new brand.We can work within an existing identity or evolve parts of it when the current system no longer represents where the company is today.
• 06How long does a project take?Starter is 2–4 weeks. Growth is 4–8. Enterprise is 8–16. Those ranges are on Pricing.A larger site with more pages, more proof, or more people approving the work takes the longer end. We lock the timeline in the proposal, not after we start.
• 07What does a project cost?Starter $1,000–$3,000. Growth $3,000–$10,000. Enterprise $10,000+. USD. See Pricing.The package follows the actual site: pages, proof, CMS, and how much of the writing we take on. We discuss the business first, then we pick the range.
• 08Who owns the website?You do.Domain, hosting, code, and CMS sit in accounts in your name. We work as a collaborator. When the project is paid, you can take the site elsewhere without rebuilding.
• 09Who actually builds it?The people on the About page. Design, writing, and development are in-house.You are not handed to a junior team after the first call.
• 10Is the site secure?HTTPS, security headers, and backups are part of launch. We do not call it done until those are in place.Who patches after go-live is named in the proposal. Ongoing care is optional.
• 11What happens after launch?Thirty days of launch fixes are included. Hosting is billed to you, not to us.If you want retainers for updates or SEO, that is a separate, optional agreement — not a condition of keeping the site online.
• 12Will the website generate more work?A website cannot replace relationships, reputation, business development or a strong track record.What it can do is make sure that when a client, partner, or someone researching you looks the company up, the website actually communicates the level of the business that already exists.
• 13What do you need from us?We need access to the people who understand the business, the projects and the company's direction.We also need the materials that prove the work, such as photography, project information, certifications, team information and existing brand assets.We help determine what is missing and how it should be presented.
• 14Can you work with our existing CMS or systems?Yes.The technical approach depends on the company and the project.We can work with existing systems or recommend a new setup when the current technology creates unnecessary limitations.